Privacy Policy

This Privacy Policy explains how SEO-Ballarat.com.au may collect, use, store and disclose personal information when you visit https://seo-ballarat.com.au or contact us. It applies from October 23, 2026, and is governed by the laws that apply in Ballarat Central, Victoria, Australia.

Information We Collect

We may collect information that you provide directly, such as your name, email address, phone number, message and other details included in an enquiry. We may also collect technical information about your visit, such as your IP address, browser type, device details, pages viewed and general usage information. We collect only information that is reasonably needed for our website, communications and services.

How We Use Information

We may use personal information to respond to enquiries, provide and improve services, maintain website security, understand website use and keep business records. We may also use information where required or permitted by law. We do not use personal information for purposes that are unrelated to the reason for collection unless the law permits or requires that use.

Sharing and Disclosure

We may disclose personal information to service providers that help operate the website, manage communications, maintain security or provide requested services. We may also disclose information to regulators, courts, law enforcement bodies or other parties where required or permitted by law. We do not sell personal information, and we do not disclose it to third parties for their own direct marketing unless you have consented or the law allows it.

Cookies and Analytics

The website may use cookies and similar technologies to support website functions, remember preferences and understand visitor activity. We use Yandex Metrika for analytics and tracking information about website use. You can control or disable cookies through your browser settings, although doing so may affect some website functions; where available, you can also manage cookie choices through website controls.

Security and Retention

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. No internet transmission or electronic storage system can be guaranteed to be completely secure. We retain personal information only for as long as reasonably needed for the purposes described in this policy, to meet legal obligations, resolve disputes and enforce agreements.

Your Rights and Choices

Subject to applicable law, you may ask for access to personal information we hold about you and request correction of information that is inaccurate or incomplete. You may also ask us to delete information, limit its use or stop certain communications, although legal exceptions may apply. If you are in a location with additional privacy rights, including rights under applicable Australian privacy law or overseas privacy laws, we will handle valid requests in line with those laws; we may need to verify your identity before responding.

Children's Privacy

This website is not directed specifically to children, and we do not knowingly collect personal information from children without appropriate permission. If you believe a child has provided personal information to us, please contact us so we can assess the information and take appropriate action. We will handle such requests in line with applicable law.

Policy Changes

We may update this Privacy Policy when our practices, services or legal obligations change. The updated policy will be published on this website with a new effective date where appropriate. Your continued use of the website after an update may indicate that you have read the revised policy, subject to your rights under applicable law.

Contact Information

For questions, privacy requests or complaints about this policy, contact SEO-Ballarat.com.au by email at helllo@seo-ballarat.com.au. Written correspondence may be addressed to Ballarat Central, Victoria, Australia. The legal jurisdiction for this policy is Ballarat Central, Victoria, Australia.