Privacy Policy

Seo Ballarat respects your privacy and is committed to handling personal information in a lawful, fair, and transparent manner. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://seo-ballarat.com.au or contact us in connection with our services. The policy is effective as of August 13, 2026.

Information We Collect

We may collect personal information that you provide directly to us, such as your name, email address, phone number, business details, and the contents of any enquiry or form submission. We may also collect certain technical information automatically when you use our website, including IP address, browser type, device information, pages viewed, and referral data. Where permitted by law, we may use cookies and similar technologies to support site functionality and analytics.

How We Use Your Information?

We use personal information to respond to enquiries, provide our services, manage client relationships, and communicate about appointments, proposals, or project updates. We may also use information to maintain and improve our website, monitor performance, protect against misuse, and comply with legal obligations. Where required, we will seek your consent before using your information for certain marketing communications.

Sharing and Disclosure

We do not sell personal information. We may share information with trusted service providers who help us operate our website, deliver services, store data, or perform analytics, subject to appropriate confidentiality and security obligations. We may also disclose information where required by law, to protect our rights, or in connection with a business transaction such as a merger or transfer of assets.

Data Security

We take reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data incident affecting personal information, we will respond in accordance with applicable law.

Your Rights and Choices

Depending on your location and the circumstances of collection, you may have rights to access, correct, delete, or restrict certain uses of your personal information, and to object to some processing activities. You may also have the right to withdraw consent where processing is based on consent, and to opt out of direct marketing communications. If you are located in Australia, these rights are subject to the Privacy Act 1988 (Cth) and any applicable Australian Privacy Principles; if you are located elsewhere, additional rights may apply under local law, including laws similar to the GDPR or CCPA where relevant.

Children’s Privacy

Our website and services are intended for business and general audiences and are not directed to children under 18. We do not knowingly collect personal information from children without appropriate consent where required by law. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to review and delete it where necessary.

Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including legal, accounting, reporting, and dispute-resolution requirements. When information is no longer needed, we will take reasonable steps to delete, de-identify, or securely destroy it. Retention periods may vary depending on the type of information and our legal obligations.

International Transfers

Because we may use third-party service providers or hosting tools located outside Australia, your information may be stored or processed in other countries. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information in a manner consistent with applicable law. By using our website or submitting information to us, you acknowledge that cross-border processing may occur.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. The updated version will be posted on this page with a revised effective date where appropriate. Your continued use of our website after changes are posted indicates your acceptance of the updated policy, to the extent permitted by law.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact Seo Ballarat at hello@seo-ballarat.com.au or write to 75 Ballarat Central, VIC 3350. We will review privacy inquiries and respond as soon as reasonably practicable, consistent with applicable legal requirements.

Privacy Policy Questions

What Personal Information Does Seo Ballarat Collect?

Does Seo Ballarat Share Personal Information with Other Parties?

Can I Request Access to or Deletion of My Information?

Will This Privacy Policy Change Over Time?